Doubl Child Safety Standards

Last updated: 21 Oct 2025

At Doubl, the safety of our community—especially children and adolescents—is paramount. We have a zero-tolerance policy toward child sexual abuse and exploitation. This page publicly sets out our standards, how we prevent and respond to abuse, and how anyone can contact us.

1) Zero-Tolerance Policy
We strictly prohibit any content, conduct, or use of the service that involves, facilitates, promotes, or attempts to promote the sexual abuse or exploitation of children. We remove such content and permanently suspend accounts involved. Where required or appropriate, we report incidents to the relevant authorities.

2) Clear Definitions (What is prohibited)
For the purposes of Doubl's policies, a child is any person under 18 years of age, regardless of local age of consent.

We prohibit, including but not limited to, the following:

• Child Sexual Abuse Material (CSAM): Any visual, audio, or textual depiction of sexual activity involving a child; any sexualized depiction of a child's nudity; or any content that sexualizes a child (including "non-explicit" sexualization, fetishization, or focus on sexual characteristics of a child). This includes realistic or stylized images (e.g., edited images, AI-generated, cartoons, drawings) that depict or sexualize children.

• Child Sexual Exploitation: Any use of a child for sexual purposes in exchange for money, goods, services, influence, or anything of value. This includes trafficking, commercial sexual exploitation, sexual extortion ("sextortion"), and coercion.

• Grooming / Sexual Solicitation of Minors: Any behavior intended to gain a child's trust to facilitate sexual activity, exploitation, or the production of sexual content. This includes sexualized chats, requests for sexual images, attempts to move a conversation off-platform for sexual purposes, and age-misrepresentation to contact children.

• Live or Recorded Sexual Activity Involving a Child: Broadcasting, sharing, requesting, or facilitating the production of any sexual content involving a child.

• Links or Directions to CSAM: Sharing or requesting links, search terms, or instructions that point to CSAM or how to obtain it.

• Sexualization of Known or Suspected Minors: Comments, emojis, captions, usernames, bios, or media that sexualize a person known or reasonably suspected to be under 18.

• Age-inappropriate sexual content: Any sexual content when the subject is a child—even if the content is presented as "educational," "satire," "role-play," "artistic," "AI," or "fictional"—is prohibited.

If there is uncertainty about a person's age, we treat them as a child.

3) Where Our Standards Apply
These rules apply to all user-generated content and behaviors on Doubl, including profiles, usernames, bios, posts, images, videos, links, comments, messages, groups, events, and off-platform coordination facilitated by Doubl (e.g., sharing contact details to move a conversation elsewhere).

4) Reporting Violations (In-App and Email)
• In-App Reporting: Users can report content, accounts, messages, and events directly via the "Report" function available in profile and content menus.

• Email: Anyone can contact our Safety team at [email protected] or [email protected].

When reporting, please include links, screenshots, usernames, and any relevant context if possible. You do not need to engage with the offending user—just report.

External Hotlines (optional but recommended)
• NCMEC CyberTipline (US): https://report.cybertip.org/
• INHOPE (global network of hotlines): https://www.inhope.org/

If you believe someone is in immediate danger, contact local law enforcement first.

5) Our Review & Enforcement Process
• Prioritization: Reports of child safety receive the highest priority.

• Assessment: Our Trust & Safety team reviews the content and account activity against these standards and applicable law.

• Action: We remove violating content and apply penalties up to and including immediate, permanent account suspension.

• Escalation: Where appropriate or legally required, we preserve evidence and report to law enforcement and relevant child protection organizations.

• Repeat/Severe Violations: We may block associated devices, payment instruments, or other signals linked to severe or repeated abuse.

6) Preventive Measures
While no online service can guarantee zero risk, we take multiple steps to reduce harm:

• User Reporting & Blocking: Easy-to-use tools to report, mute, or block accounts.

• Policy-Driven Moderation: Dedicated processes to triage and action child-safety reports quickly.

• Age-Sensitive Areas: Additional safeguards where minors might be present (e.g., stricter content rules, proactive review of suspicious patterns).

• Education & Reminders: In-product tips and links to external resources on staying safe online.

• Continuous Improvement: We periodically review our processes and update these standards.

Note: We may use a combination of user reports and other signals to detect policy violations. We avoid publicly describing specific detection methods to protect their effectiveness.

7) Cooperation with Authorities
Doubl cooperates, as required by law, with law enforcement and child-protection authorities. Where we make a report, we preserve relevant data in line with legal requirements and our privacy policy.

8) Data Privacy & Evidence Preservation
• We keep the privacy and dignity of victims at the center of our process.

• We limit access to sensitive material to trained personnel on a need-to-know basis.

• We preserve and share data with authorities only when legally required or necessary to prevent imminent harm, consistent with applicable laws and our Privacy Policy.

9) Consequences for False Age or Evasion
Misrepresenting age, attempting to evade enforcement (e.g., new accounts after bans), or assisting others to do so violates our terms and may result in permanent suspension and additional measures.

10) Contact Doubl Safety
• Primary contact (Safety): [email protected]
• Support: [email protected]

For press or regulator inquiries about these standards, please contact our Safety address above and include "Child Safety Standards" in the subject line.